Frequently Asked Questions

Do you provide everything needed to clean my home?

   

Yes, we provide all equipment and solutions to clean your home.

Are your team members screened?

   

Yes, all team members are thoroughly screened. Reference and criminal background checks are performed by a 3rd party agency prior to hiring any team member.  

What areas do you service?

   

We service Kingston, Napanee and Gananoque Areas.

Click Here to see a map of our service area.

How do you clean my floors and counters?

   

Our team is trained to clean every surface material properly. We have a specific process for your ceramic, marble, stone, porcelain, hard wood, soft wood and laminate surfaces.

Do I have the same cleaner every time?

   

Yes, you have the same Cleaning Professional every clean. This allows you to develop familiarity with your cleaning professional and ensures consistency in your service.

Are you insured?

   

Yes, we are fully insured, carry five million dollars in liability insurance and are WSIB certified. 

Are you pet friendly?

   

Yes, our team members are all pet friendly and happy to work around your extended family!

Are you Eco-Friendly?

   

Yes, all of our products are eco-friendly and safe for you and your family. Our products do not contain bleach, ammonia or heavy perfumes. We are a proud member of Sustainable Kingston green economy program.

What methods of payment do you accept?

   

E-Transfer, Visa, Mastercard, American Express and Discover.

  • Like Button
  • You Tube
  • Stone Mills Cleaning Services - Linkedin
  • Stone Mills Cleaning Services - Instagram
  • Twitter